California Residents Call: (844) 765-4291

Outside California Call: (800) 666-9248

(Revision Date: 01/09)

Welcome to ensurance.com LLC (the "Site") and thank you for taking the time to read through our Privacy Policy. The Site and its affiliates highly value your relationship with us above all things and with that comes an obligation and a commitment to protect the privacy and security of your information. Protecting our visitors privacy and security is a top priority. For this reason, we have adopted the following strict Privacy Policy ("Policy") and advise you of your choices regarding the use of your personal information online. By accessing and using this site, you agree to this Policy and the Terms of Service ("Agreement").

Should we need to change our privacy policy or practices, we will post those changes to this privacy statement here and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. The revision date at the top will help you quickly recognize if modifications have been made since your last visit.

This Policy only applies to the Site and does not apply to any other company, organization, or web site to which we may be linked and or that we do not own and operate. You should carefully review the privacy policies of those web Site in order to determine how they treat your personal information.

Personal Information may include your name, street and e-mail address, phone number, credit card number, social security number, marital status, date of birth, gender, occupation, education level, driver's license number, prior insurance coverage, the Vehicle Identification Number, make, model and number of vehicles and drivers in your household, etc. ("Personal Information"). Examples of when we collect some Personal Information include:

  • Online Interview. In order to take advantage of the services on our Site you must provide certain Personal Information to us during the online client interview process ("Interview"). Personal Information is used to facilitate your requests for insurance quotes or applications.
  • Offline Interview. If you take advantage of our service through a connected call center with a licensed insurance agent, your Personal Information may be collected during such interview and may be incorporated into our electronic system to fulfill the products/services selected by you.
  • Post-Interview Information. Additional Personal Information, such as method of payment and social security number may be collected from you during the post Interview process in order to fulfill an order for services or products made by you.
  • Transaction Information. Your Personal Information may be collected and used by us to track your transactions including which products/services you selected and information required for payment. Sweepstakes and Surveys. You may be asked to disclose Personal Information if you elect to participate in any sweepstakes or surveys offered on the Site from time to time.

Opt-In. When you take advantage of the services offered on our Site, you are deemed to have automatically agreed to allow to be contacted by virtue of the contact information you provide and you may automatically receive commercial and promotional mail and or email messages about new products, services, features offered by us and participating companies and affiliates as a result. A consumer may also opt-in by visiting those third parties' Site. Any email sent by us or one of our affiliates will always include an opportunity to Opt-Out from receiving future mailings.

Opt-Out. If you do not wish to receive email from us, or our partners, you may Opt-Out by clicking on the "contact us" link at the top or bottom of our web site. Please be aware that each Interview is considered a new visitor session. This means that if you Opt-Out during the Interview you will not receive any email from us. However, if you begin a new Interview at a later time, unless you Opt-Out during or after that session, you may receive email from us.

How to Opt-Out. Every communication we send you will contain a clearly worded "Opt-Out" or "Unsubscribe" link allowing you to withdraw your permission for future e-mails.

Permission changes will be honored as soon as possible after receipt. Please allow seven to ten business days for processing. Permission changes will not affect any information which you previously provided to us and which we previously shared with our business partners.

Collection of Non-Personal Data: We gather non personally identifiable information ("Aggregate Data") with respect to our visitors' use of the Site to determine the extent to which our visitors use certain parts of the Site, which, in turn, enables us to make the Site as useful as possible. We may provide Aggregate Data about the use of our Site with quoting aggregators, participating insurance carriers and our business partners.

Cookies: We sometimes use a technology called "cookies" on the Site. Cookies are pieces of information that are sent to your browser from a web server and stored on your computer's hard drive for record-keeping purposes. Cookies collect technical data and identify your operating system and session ID. They can also save information you may have previously provided and help us quickly and easily recognize your computer when you return to the Site. Cookies are not linked to your Personal Information and do not identify anything personal about you.

How Can One Disable Cookies? Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you've received a cookie or, alternatively, to refuse to accept cookies; however, this may limit your ability to take full advantage of the features offered on the site.

Web Beacons. We may also use web beacons, which allow our partners to place a cookie onto an end user's computer when they visit one of our partner Site so that when the end-user visits our Site, that cookie data is tracked by our partner and our partner can identify that the end-user achieved a certain milestone. This is a tracking concept used commonly on the Internet, also referred to as "pixel tracking."

Session ID. We may collect end-user data based off of a session ID. This helps us organize answers to questions. This convention allows for the use of an end-user's session ID to see all of the end-user input for one quote.

IP Addresses. We may collect and analyze traffic on our Site by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.

Some of our business partners (e.g., advertisers and affiliates) use cookies on our Site. We have no access to or control over those cookies.

This Policy covers the use of cookies by the Site only and does not cover the use of cookies by any other advertisers.

Partners and Affiliates: Sometimes third party service providers, partners, advertisers, or other affiliates are retained or utilized by us and may have access to our visitors' Personal Information. This information is required in order to generate accurate and bindable rates. Please be aware, while we take steps to protect third party use of Personal Information through agreements and restrictions on access to and use of such information, there is no means for us to police the activities of third parties' use of Personal Information disclosed to them and thus we are not responsible for, and we disclaim liability incurred by and or through, such parties, as permitted by law.

Other Disclosures: We also reserve the right to disclose your Personal Information if we are required to do so by law or we believe that such action is necessary including, without limitation:

  • To comply with a legal process, such as a search warrant, subpoena or court order, state or federal law;
  • To protect our company rights and property;
  • To investigate reports of visitors providing false or misleading information;
  • To protect against misuse or unauthorized use of our Site and/or service;
  • To prevent or investigate reports of credit card fraud or unauthorized use; or
  • During emergencies, such as when we believe someone's physical safety is at risk.

Electronic Security: The security of your Personal Information is important to us. When you provide Personal Information we encrypt the information by using advanced encryption technology known as Secure Socket Layer (SSL) to protect the transfer and storage of your Personal Information.

Physical Security. All access to Personal Information is restricted and protected. Humans are granted access on a need-to-know basis only. In addition, the servers on which we store Personal Information are kept in a secure environment. Our servers are operated from a dedicated Internet hosting facility with state-of-the-art physical security features, including smoke detection and fire suppression systems, motion sensors, and 24x7 secured access, as well as video camera surveillance and security breach alarms.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we follow accepted industry standards and implement reasonable security practices to protect Personal Information; we cannot guarantee its absolute security.

California Residents. As of January 1, 2005, California Civil Code Section 1798.83 permits visitors of these Site who are California residents to request certain information regarding disclosure of their Personal Information to third parties for direct marketing purposes. To make such a request, please send an e-mail, or send a letter to the contact information listed on the "Contact Us" page.

Third Party Links: In some states, or for certain types of insurance requests we may provide links to insurance company, agency, or affiliate web Site. If you make any purchase from these third parties as a result of visiting our Site, that company may share your Personal Information with us regarding the product(s) purchased and related information but we will not then share that information with unaffiliated third parties. Please Note: when you purchase third party products and/or services from third party web Site, you become their customer and are subject to their privacy policies. We encourage you to review these companies' privacy policies and only do business with those who adhere to personal information practices with which you are comfortable.

Sale of Assets: If we are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our databases, together with any Personal Information or email address contained therein, to a third-party acquiring our company assets.

Please remember that your use of this Site is always subject to this Privacy Policy and our Terms of Service. Please take a moment to read the Terms of Service. If you have any questions or comments regarding this Site or any of our policies, please contact us via the contact information listed on the "Contact Us" page.